At Jamf, we empower people to be their best selves and do their best work
Job Summary
At Jamf, we empower people to be their best selves and do their best work.
The Technical Support Associate provides direct assistance to Jamf users and is responsible for fielding phone calls and live chat requests directly from customers.
We put people over profits - which is why our customers keep coming back to us at a 96% customer retention rate.
Matching Summary
At Jamf, we empower people to be their best selves and do their best work.
Skills & Requirements
Must-have
Technical support experience
Customer service skills
Troubleshooting skills
Nice-to-have
Experience with macOS and iOS
Strong interpersonal skills
Ability to work independently
Key Requirements
Associate's Degree or equivalent experience
Experience with macOS, Windows, and/or Linux server platforms