Service Desk Analyst - Kveldsvakt (25 %)

Jessander

Lysaker, Oslo, Norway
Respond to phone calls
Register cases in ticketing system
Incident phone calls and cases
You will be the friendly and knowledgeable voice for the employees in the bank, quickly and professionally assisting them with their technical challenges

Job Summary

  • You will be the friendly and knowledgeable voice for the employees in the bank, quickly and professionally assisting them with their technical challenges.
  • You will be responsible for creating and removing users in our systems and installing and setting up PCs for the bank's employees.
  • You are good at expressing yourself both in writing and verbally in both Norwegian and English, so you can inform users understandably, regardless of their technical knowledge level.

Matching Summary

You will be the friendly and knowledgeable voice for the employees in the bank, quickly and professionally assisting them with their technical challenges.

Skills & Requirements

Must-have

  • Respond to phone calls
  • Register cases in ticketing system
  • Incident phone calls and cases
  • Access management On/Off-boarding
  • Setup of machines

Nice-to-have

  • Positive and pleasant approach
  • Curious and forward-thinking
  • Value of good cooperation
  • Student welcome to apply

Key Requirements

  • Must have passed high school
  • Fluent Norwegian
  • Good English written and spoken

Work Rights

Not specified

Tailored Resume

Cover Letter