Sr Associate Technical Support Delivery Analyst - Learning

Workday

Warsaw, Poland
Base: zł124,100 pln - zł186,100 pln; bonus/equity:...
Fully remote
2 years of experience with saas enterprise software
Basic knowledge of sql syntax
Confident communicator in verbal and written form
Workday is seeking a Sr Associate Technical Support Delivery Analyst for its Customer Support team, focused on providing innovative solutions and support for its SaaS products. The role emphasizes collaboration, customer service, and technical problem-solving skills within a vibrant and inclusive company culture

Job Summary

  • Workday’s Customer Support teams are driven by a passion for customer service, innovation, and excellence.
  • You will handle a queue of support cases, prioritizing issues based on severity and customer impact.
  • The company promotes work-life balance and wellbeing, offering flexible work schedules.

Matching Summary

Match Score: 85

Workday is seeking a Sr Associate Technical Support Delivery Analyst for its Customer Support team, focused on providing innovative solutions and support for its SaaS products. The role emphasizes collaboration, customer service, and technical problem-solving skills within a vibrant and inclusive company culture.

Salary

Base: zł124,100 PLN - zł186,100 PLN; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 2 years of experience with SaaS Enterprise software
  • Basic knowledge of SQL syntax
  • Confident communicator in verbal and written form

Nice-to-have

  • Creative approach and eagerness to learn
  • Ability to engage multiple teams
  • Experience with web service integrations

Key Requirements

  • Basic knowledge of Object Oriented Programming languages
  • Demonstrable ability to support HCM or Talent solutions
  • Experience building internal and external documentation

Work Rights

Not specified

Tailored Resume

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