Technical Support Representative

Caterpillar UK

Jakarta, Indonesia
Onsite
Customer focus
Service excellence
Effective communications
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other

Job Summary

  • When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.
  • Assists with product problem management within an assigned territory or industry; Maximizes Customer Loyalty while minimizing the commercial impact of customer complaints related to products, applications, and maintenance requirements thru appropriate and timely use of resources including Goodwill.
  • We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Matching Summary

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.

Skills & Requirements

Must-have

  • Customer Focus
  • Service Excellence
  • Effective Communications
  • Problem Solving
  • Relationship Management
  • Technical Excellence

Nice-to-have

  • Consulting
  • Project Management
  • Building a better world
  • Progress and innovation

Key Requirements

  • Bachelor Degree in Mechanical Engineering
  • Strong technical knowledge of mining equipment
  • Good understanding of mechanical and hydraulic powertrain systems
  • Business travel required (25-50%)
  • Work onsite five days a week

Work Rights

Not specified

Tailored Resume

Cover Letter