Service Business Development Representative

Hendrickkiaofconcord

Duluth, Georgia, USA
Lead generation activities
Appointment scheduling and follow-up
Dealership management system usage
The role is primarily responsible for lead generation activities in support of the company’s sales and service goals

Job Summary

  • The role is primarily responsible for lead generation activities in support of the company’s sales and service goals.
  • The employee will answer incoming calls, schedule appointments, maintain customer records, and follow up on customer interactions to ensure satisfaction.
  • The company values servant leadership, teamwork, integrity, customer enthusiasm, passion for winning, accountability, and continuous improvement.

Matching Summary

The role is primarily responsible for lead generation activities in support of the company’s sales and service goals.

Skills & Requirements

Must-have

  • Lead generation activities
  • Appointment scheduling and follow-up
  • Dealership Management System usage
  • Customer communication via phone and email
  • Customer database maintenance
  • Customer satisfaction focus

Nice-to-have

  • Intermediate Microsoft Office skills
  • Strong interpersonal communication
  • Ability to follow instructions
  • Teamwork through trust and respect
  • Commitment to continuous improvement
  • Accountability at all levels

Key Requirements

  • Up to 3 years customer service or business development experience
  • High School Diploma or GED
  • Intermediate knowledge of Dealership Management System
  • Valid Driver’s License (optional)
  • Ability to deliver superior customer satisfaction

Work Rights

Not specified

Tailored Resume

Cover Letter