Emergency Communications Operator

Bernalillo County Detention Center

Albuquerque, NM, United States
Probationary hourly rate of $26.09; union hourly r...
Fully remote
Emergency 9-1-1 calls
Non-emergency calls
Dispatch fire and rescue
Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses

Job Summary

  • Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses.
  • The County offers many benefits, including generous leave accruals, career development opportunities, remote & flex-work options as appropriate, longevity pay, education assistance program, health benefits, and lucrative retirement.
  • Emergency Communications Operator (ECO) (U) will answer emergency (9-1-1) and non-emergency calls, dispatch, fire, rescue, support service units and provide emergency medical and fire pre-arrival instructions.

Matching Summary

Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses.

Salary

Probationary Hourly Rate of $26.09; Union Hourly Rate of $26.62; Benefits: Generous leave accruals, career development, health benefits, retirement, etc.

Skills & Requirements

Must-have

  • Emergency 9-1-1 calls
  • Non-emergency calls
  • Dispatch fire and rescue
  • Provide pre-arrival instructions
  • Accurate information communication
  • Work various shifts and holidays

Nice-to-have

  • Team collaboration
  • Work-life balance focus
  • Learning and belonging culture

Key Requirements

  • High School Diploma or GED
  • Two years related experience
  • No felony conviction
  • No DWI conviction in past 3 years
  • Complete ECO Training Program within 1 year
  • Complete NM DPS Telecommunicator Academy within 1 year
  • Obtain State Telecommunicator certification
  • Obtain State EMD certification
  • Obtain AHA CPR certification
  • Obtain NCIC Full Access Terminal Operator certification
  • Obtain FEMA IS-100, IS-200, IS-700

Work Rights

Not specified

Tailored Resume

Cover Letter