Bilingual Contact Center Rep Iii, Direct Investing

TD

Montréal, Quebec, Canada
Base: 47,200 - 66,600 cad; bonus/equity: not speci...
Bilingual in english and french
Customer service and advice
Financial transaction processing
TD is committed to providing fair and equitable compensation opportunities and growth through skill development for colleagues

Job Summary

  • TD is committed to providing fair and equitable compensation opportunities and growth through skill development for colleagues.
  • The role involves creating exceptional customer experiences by managing inquiries, offering advice, and handling financial transactions accurately and efficiently.
  • TD offers a comprehensive Total Rewards package including base salary, variable compensation, health benefits, savings programs, paid time off, and career development opportunities.

Matching Summary

TD is committed to providing fair and equitable compensation opportunities and growth through skill development for colleagues.

Salary

Base: 47,200 - 66,600 CAD; Bonus/Equity: Not specified; Benefits: Health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts

Skills & Requirements

Must-have

  • Bilingual in English and French
  • Customer service and advice
  • Financial transaction processing
  • Knowledge of digital banking products
  • Escalation of complex issues
  • Cross-selling financial products

Nice-to-have

  • Team collaboration and knowledge sharing
  • Process improvement participation
  • Positive and equitable work environment
  • Brand ambassador for the bank
  • Career development and training

Key Requirements

  • Bilingual proficiency in English and French
  • High School diploma or Undergraduate degree
  • 1+ years relevant experience
  • Provincial employment regulation compliance
  • Possible accreditations/licenses based on business area

Work Rights

Not specified

Tailored Resume

Cover Letter