Provide exceptional and pro-active customer service through liaising with customers, shippers, network, and overseas partners
Job Summary
Provide exceptional and pro-active customer service through liaising with customers, shippers, network, and overseas partners.
Achieve department’s objective for timely freight booking, shipment pick-up and related coordination and monitoring for related export, import and cross trade activities.
Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable.
Matching Summary
Provide exceptional and pro-active customer service through liaising with customers, shippers, network, and overseas partners.
Skills & Requirements
Must-have
Exceptional customer service
Freight booking and coordination
Air/Ocean Freight Import/Export experience
Customer specific SOPs
Hazardous goods regulations
Nice-to-have
Relationship matters culture
Entrepreneurial and forward-thinking
Continuous improvement
Other languages beneficial
Key Requirements
1-3 years of experience in operation
International logistics or freight forwarding apprenticeship preferred