Front Office Manager

Sofitel Sydney Wentworth

Bandung, Indonesia
On-site
Guest experience enhancement
Front office operations oversight
Team leadership and motivation
Lead and manage the front office team, including reception, concierge, and reservations staff

Job Summary

  • Lead and manage the front office team, including reception, concierge, and reservations staff.
  • Develop and implement strategies to enhance guest satisfaction and operational efficiency.
  • We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Matching Summary

Lead and manage the front office team, including reception, concierge, and reservations staff.

Skills & Requirements

Must-have

  • Guest experience enhancement
  • Front office operations oversight
  • Team leadership and motivation
  • Budget management and expense control
  • Revenue management strategies

Nice-to-have

  • Passion for exceptional guest experiences
  • Adaptability to changing priorities
  • Strong interpersonal skills
  • Familiarity with local tourism

Key Requirements

  • Bachelor's degree in Hospitality Management
  • 5+ years in hotel front office operations
  • 2+ years in a managerial role
  • Proficiency in Property Management Systems
  • Fluency in English and Bahasa Indonesia

Work Rights

Not specified

Tailored Resume

Cover Letter