Customer Service Representative

AmeriVet

Greenwich, CT, United States
Competitive pyy; performance bonuses available; no...
Not specified (assumed in-office).
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative in Greenwich, CT, to deliver exceptional client experiences and support veterinary operations. The role involves managing client communications, scheduling appointments, and assisting with patient information while working in a supportive team environment focused on growth and community impact

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
  • Responsibilities include managing appointments, triaging inquiries, processing billing, and maintaining accurate patient records within the practice management system.
  • AmeriVet offers competitive pay, performance bonuses, 401(k) matching, student loan assistance, and comprehensive health benefits for full-time employees.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative in Greenwich, CT, to deliver exceptional client experiences and support veterinary operations. The role involves managing client communications, scheduling appointments, and assisting with patient information while working in a supportive team environment focused on growth and community impact.

Salary

Competitive pay; Performance bonuses available; Not specified

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and insurance claims
  • Demonstrate empathy with emotional clients

Nice-to-have

  • Prior customer service experience preferred
  • Experience in veterinary or healthcare setting
  • Strong organizational skills for busy periods
  • Ability to lift up to 40 pounds
  • Proficiency with practice management software

Key Requirements

  • High school diploma or equivalent work experience required
  • Excellent communication skills required
  • Basic proficiency with technology and scheduling software

Work Rights

Not specified

Tailored Resume

Cover Letter