Base: $22.50 - $28.33 cad; bonus/equity: not speci...
Process financial transactions accurately
Understand and determine customer needs
Respond and resolve customer concerns
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions
Job Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
In this role, you will process financial transactions, understand customer needs to recommend solutions, resolve concerns, achieve business objectives by promoting banking solutions, and connect personally with customers.
TD is committed to providing fair and equitable compensation, growth opportunities, and skill development, with a Total Rewards package including base salary, variable compensation, health and well-being benefits, savings and retirement programs, and paid time off.
Matching Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
Salary
Base: $22.50 - $28.33 CAD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Process financial transactions accurately
Understand and determine customer needs
Respond and resolve customer concerns
Promote banking solutions
Deliver quality customer experiences
Nice-to-have
Think like a customer, Act like an Owner
Innovate with purpose, Execute with Speed
Build a positive, diverse and equitable work environment
Connect personally with customers
Recommend operational improvements
Key Requirements
High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset
Strong administration, organizational, planning and time management skills
Hands on knowledge of using MS Office and internet
Ability to exercise initiative, be accurate and detail oriented
Dynamic communicator with established customer experience skills