The role involves maintaining and updating web content across Service Corporation International's consumer-facing websites using a CMS
Job Summary
The role involves maintaining and updating web content across Service Corporation International's consumer-facing websites using a CMS.
Candidates will manage customer requests, troubleshoot technical issues, and ensure digital content aligns with branding standards.
The position requires monitoring request queues to meet service level agreements while collaborating with cross-functional teams on marketing projects.
Matching Summary
The role involves maintaining and updating web content across Service Corporation International's consumer-facing websites using a CMS.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Content Management System (CMS) proficiency
Digital Asset Management (DAM) tools experience
Adobe Photoshop usage skills
Customer service and troubleshooting capabilities
Microsoft Office Suite and Webex familiarity
Nice-to-have
SEO and paid media content knowledge
User Acceptance Testing (UAT) assistance
Cross-functional collaboration experience
Proactive critical thinking abilities
High energy and positive attitude
Key Requirements
Bachelor or Associate degree in Communications, Marketing, or related field
1-2 years of customer service or website/technical support experience