Director, Crm Field Optimization

J&J FAMILY OF COMPANIES

Titusville, New Jersey, United States
$164,000 to $282,900 usd py
Hybrid (3 days in-office, 2 days remote)
Crm field optimization strategy
Ai-enabled field capabilities
Cross-functional alignment
Johnson & Johnson is seeking a Director of CRM Field Optimization to lead the strategy and execution of CRM capabilities for U.S. commercial and medical field teams. The ideal candidate will possess strong leadership skills, extensive experience in the pharmaceutical industry, and a focus on improving customer engagement through innovative technology and AI solutions

Job Summary

  • Lead the strategy, design, and delivery of CRM and related field capabilities across U.S. commercial and medical field teams.
  • Own the commercial and medical field product roadmap for CRM and adjacent capabilities, working across business and technology teams.
  • Champion AI-enabled field capabilities by identifying, shaping, and implementing practical AI products and workflow improvements.

Matching Summary

Match Score: 85

Johnson & Johnson is seeking a Director of CRM Field Optimization to lead the strategy and execution of CRM capabilities for U.S. commercial and medical field teams. The ideal candidate will possess strong leadership skills, extensive experience in the pharmaceutical industry, and a focus on improving customer engagement through innovative technology and AI solutions.

Salary

$164,000 to $282,900 USD

Skills & Requirements

Must-have

  • CRM Field Optimization strategy
  • AI-enabled field capabilities
  • cross-functional alignment
  • product roadmap ownership
  • field sales leadership partnership

Nice-to-have

  • user-centered mindset
  • best practices leverage
  • global and regional governance contribution

Key Requirements

  • Bachelor’s degree required
  • Minimum of 10 years of professional experience
  • At least 7 years in the pharmaceutical industry
  • Strong experience with CRM platforms
  • Experience leading at least 4 direct and/or indirect reports

Work Rights

Not specified

Tailored Resume

Cover Letter