Non-emergency Call Taker - Denver 9-1-1

City and County of Denver

Denver, Colorado, US
Base: $23.00 ph; bonus/equity: not specified; bene...
Fully remote
High volume incoming call handling
Fast-paced high-pressure environment
Ability to type while talking
You will serve as the first point of contact for community members calling with non-emergency needs

Job Summary

  • You will serve as the first point of contact for community members calling with non-emergency needs.
  • The position offers a fully remote schedule after completing in-person training starting October 21, 2025.
  • Employees receive excellent benefits including medical, dental, vision insurance, and the Denver Employees Retirement Plan.

Matching Summary

You will serve as the first point of contact for community members calling with non-emergency needs.

Salary

Base: $23.00 per hour; Bonus/Equity: Not specified; Benefits: DERP, Medical, dental, vision, PTO, holidays

Skills & Requirements

Must-have

  • High volume incoming call handling
  • Fast-paced high-pressure environment
  • Ability to type while talking
  • Use multiple systems simultaneously

Nice-to-have

  • Strong communication and critical thinking skills
  • Remain calm when others are not
  • Passion for helping others solve problems
  • Interest in long-term career growth

Key Requirements

  • Valid driver's license required at time of application
  • High school diploma or GED/HiSET/TASC certificate
  • Valid work authorization without visa sponsorship

Work Rights

Must have valid work authorization that does not require sponsorship

Tailored Resume

Cover Letter