Customer Satisfaction Representative

Loggerhead Marinas

Hybrid
High school diploma required
1-3 years customer service experience
Microsoft office suite proficiency
Loggerhead Marinas is seeking a Customer Satisfaction Representative to deliver exceptional service and support within a hybrid work environment. The ideal candidate should have 1-3 years of customer service experience, strong communication skills, and a proactive approach to problem-solving

Job Summary

  • The role serves as the frontline ambassador for Del City, a specialized eCommerce distributor of low-voltage electrical components within the Navico Group.
  • Responsibilities include managing inbound communications, resolving customer issues, and driving business success through exceptional service and cross-selling.
  • Candidates must thrive in a fast-paced, growth-driven environment while maintaining a professional demeanor and owning customer concerns from start to finish.

Matching Summary

Match Score: 85

Loggerhead Marinas is seeking a Customer Satisfaction Representative to deliver exceptional service and support within a hybrid work environment. The ideal candidate should have 1-3 years of customer service experience, strong communication skills, and a proactive approach to problem-solving.

Skills & Requirements

Must-have

  • High School Diploma required
  • 1-3 years customer service experience
  • Microsoft Office Suite proficiency
  • Strong verbal and written communication
  • Fast-paced environment adaptability

Nice-to-have

  • Industrial or Transportation aftermarket experience
  • Familiarity with 12V electrical components
  • Experience with ORACLE ERP systems
  • Knowledge of CRM platforms like Salesforce
  • Associate's or Bachelor's degree preferred

Key Requirements

  • High School Diploma
  • 1-3 years customer service experience
  • Proficiency in Microsoft Office Suite
  • Excellent problem-solving abilities

Work Rights

Not specified

Tailored Resume

Cover Letter