Senior Associate Customer Success Manager - Paradox

Workday

London, United Kingdom
Fully remote
Client-facing experience
Technical support
Product training
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us

Job Summary

  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • This role is responsible for responding and resolving customer questions and issues and contributing to ongoing client support, leading to the successful usage and adoption of Workday products.
  • In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.

Skills & Requirements

Must-have

  • Client-facing experience
  • Technical support
  • Product training
  • Troubleshoot technical challenges
  • Customer satisfaction management
  • Written and verbal communication skills

Nice-to-have

  • Sun-drenched optimism and drive
  • Curious minds and courageous collaborators
  • Empathy and shared enthusiasm
  • Meaningful work with supportive colleagues

Key Requirements

  • 3+ years client-facing experience
  • Prior experience in a SAAS organization
  • Ability to handle multiple priorities

Work Rights

Not specified

Tailored Resume

Cover Letter