Customer Experience Associate - Sidney

TD Canada Trust

Sidney, British Columbia, Canada
$22.50 - $28.33 cad; not specified; not specified ...
Process financial transactions
Understand customer needs
Resolve customer concerns
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, and respond and resolve customer concerns using standard procedures.
  • TD is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development, with a Total Rewards package reflecting investments in colleagues' well-being.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

$22.50 - $28.33 CAD; Not specified; Not specified

Skills & Requirements

Must-have

  • Process financial transactions
  • Understand customer needs
  • Resolve customer concerns
  • Promote banking solutions
  • Positive customer experience

Nice-to-have

  • Charming self
  • Go-getter
  • Dynamic communicator
  • Build positive work environment
  • Reimagine banking

Key Requirements

  • High School diploma and/or 1+ years relevant experience
  • Undergraduate degree or equivalent is an asset
  • MS Office and internet proficiency
  • Accuracy and detail-oriented
  • Calm, courteous, and effective communication

Work Rights

Not specified

Tailored Resume

Cover Letter