Professional Services Consultant

Vonage

Remote, United States
Not specified; not specified; private medical insu...
Remote
Implementation consultant experience deploying software
Knowledge of contact center software and voip
Experience with salesforce crm and cloud technologies
Vonage is seeking a Professional Services Consultant to enhance customer experiences through the successful implementation of their communication solutions. The role involves scoping client requirements, managing project delivery, and providing training, all while working in a remote setting

Job Summary

  • The role involves directing early solution consideration, managing project implementation activities, and ensuring customer success through holistic delivery of Vonage solutions.
  • Candidates must possess the ability to perform in a fast-paced environment while managing multiple projects with tight deadlines and effective organizational skills.
  • Benefits include private medical insurance, dental cover, group pension plan, income protection, life insurance, and unlimited DTO.

Matching Summary

Match Score: 85

Vonage is seeking a Professional Services Consultant to enhance customer experiences through the successful implementation of their communication solutions. The role involves scoping client requirements, managing project delivery, and providing training, all while working in a remote setting.

Salary

Not specified; Not specified; Private Medical Insurance, Dental Cover, Group Pension Plan, Group Income Protection, Group Life Insurance, Unlimited DTO

Skills & Requirements

Must-have

  • Implementation consultant experience deploying software
  • Knowledge of Contact Center Software and VoIP
  • Experience with Salesforce CRM and Cloud technologies
  • Ability to deploy NVM/Vonage network monitoring tools
  • Willingness to travel at short notice

Nice-to-have

  • Strong analytical and decision-making skills
  • Superior presentation and facilitation skills
  • Proven ability to train customers in software applications
  • Client-focused environment experience
  • Ability to work effectively as a team member

Key Requirements

  • Experience working as an implementation consultant
  • Knowledge of Automatic Call Distribution and Workforce Management
  • Driver's license required
  • Willingness to travel globally

Work Rights

Not specified

Tailored Resume

Cover Letter