Saturday Receptionist

Savills

Richmond, United Kingdom
On-site
Exceptional customer service
Answering overflow calls
Monitoring live chat
Savills is seeking a Saturday Receptionist for their Richmond office to deliver exceptional customer service by managing overflow calls and website live chat. The role requires excellent communication skills and a dedication to client satisfaction, working part-time on Saturdays from 9 am to 5 pm

Job Summary

  • You'll be joining our Hive Customer Services department on a part-time basis, and be responsible for answering overflow calls from the many different Savills offices across the country and monitoring the live chat on the Savills website.
  • The Saturday Receptionist enables Savills to deliver consistently high levels of customer service to our clients - a clear point of difference - for which we are exceptionally proud.
  • Our goal is to ensure that all of our clients leave satisfied in the knowledge that they are getting the best outcomes that the market is able to offer as a result of using our services.

Matching Summary

Match Score: 85

Savills is seeking a Saturday Receptionist for their Richmond office to deliver exceptional customer service by managing overflow calls and website live chat. The role requires excellent communication skills and a dedication to client satisfaction, working part-time on Saturdays from 9 am to 5 pm.

Skills & Requirements

Must-have

  • Exceptional customer service
  • Answering overflow calls
  • Monitoring live chat
  • Accurate information
  • Company product knowledge
  • Brand voice and standards

Nice-to-have

  • Adaptable and quick learner
  • Team player
  • Upselling skills

Key Requirements

  • Must be able to work Saturdays 9am - 5pm

Work Rights

Not specified

Tailored Resume

Cover Letter