Job Summary

• Answering Service Care is a third-generation family business with a people-first culture and over 50 years of experience serving more than 4,000 businesses nationwide.
• The role involves handling inbound and outbound calls, following scripts, scheduling appointments, dispatching messages, and providing live chat, SMS, and email support with professionalism and empathy.
• Compensation includes competitive pay with weekly performance bonuses, health benefits for full-time employees, PTO starting day one, and additional reimbursements for childcare and gym memberships.

Matching Summary

Salary

Base: $15.00-$18.50/hr depending on state and tenure; Bonus/Equity: Weekly performance bonuses; Benefits: Health/Dental/Vision coverage (FT), PTO, Employee Assistance Program, childcare and gym membership reimbursements

Skills & Requirements

Key Requirements

• Strong verbal and written communication skills
• Ability to multitask and focus in fast-paced environment
• Empathy and compassion in customer service
• Intermediate to advanced computer proficiency

Work Rights