Senior Manager / Directeur En Cybersécurité

PwC

Casablanca, Morocco
Customer service handling experience
Team leadership experience
Technical support role experience
As the Managed Services Team Leader, you will oversee a team of Managed Service Support Consultants and engineers

Job Summary

  • As the Managed Services Team Leader, you will oversee a team of Managed Service Support Consultants and engineers.
  • This role requires a hands-on approach to resolve customer queries while managing team operations.
  • You will foster team collaboration and encourage continuous improvement through shared ideas and solutions.

Matching Summary

As the Managed Services Team Leader, you will oversee a team of Managed Service Support Consultants and engineers.

Skills & Requirements

Must-have

  • Customer service handling experience
  • Team leadership experience
  • Technical support role experience

Nice-to-have

  • Experience within an ISP environment
  • Ability to manage challenging issues
  • Strong communication skills

Key Requirements

  • Proven experience in customer service
  • Degree in Information Technology or relevant subject
  • Experience in a similar role

Work Rights

Not specified

Tailored Resume

Cover Letter