Order Management Lead

Haleon

Not specified in the job description.
Sap r/3 in otc area
Export orders from south africa
Customer service metrics
Haleon is seeking an Order Management Lead to oversee export orders and ensure compliance with international trade regulations. The role requires strong communication and analytical skills, along with experience in supply chain and customer service

Job Summary

  • The role functions as one point of contact for Haleon’s customers on all matters related to export orders, partnering with stakeholders to achieve successful delivery.
  • Key responsibilities include capturing and managing export orders, preparing required export documentation, and managing all export-related activities.
  • The role bridges information flow from the Haleon Supply Chain to internal sales teams and then onto customers, ensuring reliable and standard reporting.

Matching Summary

Match Score: 85

Haleon is seeking an Order Management Lead to oversee export orders and ensure compliance with international trade regulations. The role requires strong communication and analytical skills, along with experience in supply chain and customer service.

Skills & Requirements

Must-have

  • SAP R/3 in OTC area
  • export orders from South Africa
  • Customer Service metrics
  • international trade regulations
  • demand/supply opportunities

Nice-to-have

  • agile, performance-focused culture
  • deep human understanding and trusted science
  • proactive self-starter
  • analytical and problem-solving skills
  • FMCG/FMCH environment experience

Key Requirements

  • At least 6 months experience handling export orders
  • At least 5 years experience in Supply Chain, Customer Service, or Customer Management
  • University Degree or Diploma preferred
  • Tertiary or Customer Service/Logistics/Supply Chain/Customer Management Qualification (NQF level 6 minimum) preferred

Work Rights

Not specified

Tailored Resume

Cover Letter