Not specified (assumed in-person due to the nature of the role)
Manage complete admissions journey
Handle enquiries and site tours
Maintain crm system compliance
The Admissions Coordinator position at Mercy Health in East Melbourne involves guiding customers through the admissions process in aged care, emphasizing customer service, regulatory compliance, and relationship management. The role seeks compassionate individuals dedicated to improving patient-centered care, with responsibilities including managing enquiries and conducting site tours
Job Summary
This hands-on role involves guiding customers through the entire admissions process while championing aged care admissions and regulatory requirements.
The successful candidate will cultivate relationships with referrers, oversee the complete admissions journey from initial enquiry to paperwork completion.
As a for-purpose organisation with over 10,000 dedicated people, Mercy Health offers security, stability, and significant opportunities for professional growth.
Matching Summary
Match Score: 85
The Admissions Coordinator position at Mercy Health in East Melbourne involves guiding customers through the admissions process in aged care, emphasizing customer service, regulatory compliance, and relationship management. The role seeks compassionate individuals dedicated to improving patient-centered care, with responsibilities including managing enquiries and conducting site tours.
Skills & Requirements
Must-have
Manage complete admissions journey
Handle enquiries and site tours
Maintain CRM system compliance
Coordinate room turnover processes
Generate resident agreements
Nice-to-have
Resilient and compassionate attitude
Strong relationship building skills
Passion for aged care impact
Customer-centric service delivery
Key Requirements
NDIS clearance or in process of obtaining
Evidence of relevant qualifications
Compliance with internal systems like eCase and MAC