It Service Delivery Technician

538

Base wages; cash-based incentive program; overtime...
Fully remote
Windows 10/11 support
Active directory management
Symantec end point protection
The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices

Job Summary

  • The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.
  • Employees are immediately eligible to participate in the 401(k) plan with company matching contributions and receive a comprehensive benefits package.
  • The role requires adherence to FDA regulations and safety requirements while providing technical guidance and training to internal associates.

Matching Summary

The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.

Salary

Base wages; Cash-based incentive program; Overtime pay, shift differentials, call-in pay when applicable

Skills & Requirements

Must-have

  • Windows 10/11 support
  • Active Directory management
  • Symantec End Point Protection
  • Network printer troubleshooting
  • Ticket queue management

Nice-to-have

  • Mac hardware and OS X support
  • Engineering design tools experience
  • ERP and manufacturing systems knowledge
  • Cisco IP desk phone configuration
  • Continuous improvement mindset

Key Requirements

  • Associate's degree required
  • Bachelor's degree preferred
  • 0-3 years of relevant experience
  • MOS, MCTS, A+, ACMT, or ITIL V3 certifications preferred

Work Rights

Not specified

Tailored Resume

Cover Letter