Handle customer enquiries via email chat social media
J&W Premium and Exclusive Pte. Ltd. is seeking an E-Commerce Executive to manage online sales and customer interactions across various platforms. The ideal candidate will be sales-driven, resourceful, and comfortable with digital marketing tools and customer service
Job Summary
The role involves managing, executing, and following up on assigned e-commerce portals including online sales and platform campaign management.
Candidates must ensure accurate stock updates across all channels while processing online orders and handling customer inquiries through various digital touchpoints.
The position requires a sales-driven individual capable of maintaining excellent customer satisfaction and improving the continuous engagement process.
Matching Summary
Match Score: 85
J&W Premium and Exclusive Pte. Ltd. is seeking an E-Commerce Executive to manage online sales and customer interactions across various platforms. The ideal candidate will be sales-driven, resourceful, and comfortable with digital marketing tools and customer service.
Skills & Requirements
Must-have
Manage online sales portals
Process e-commerce orders
Handle customer enquiries via email chat social media
Update stock levels across channels
Use Microsoft Office Excel
Understand Lazada Shopee Seller Centres
Nice-to-have
Sales driven personality
Independent and resourceful
Comfortable with social media
Ability to brainstorm digital improvements
Willingness to take on ad hoc duties
Key Requirements
Basic understanding of customer service
Proficiency in Microsoft Office Excel
Understanding of online marketplaces like Lazada and Shopee