Governance & Operation Excellence Operation Specialist France & Luxembourg F/h

NTT AUSTRALIA PTY

France
Hybrid
Service quality management
Multi-country governance
Itil framework knowledge
NTT Australia is seeking a Governance & Operation Excellence Operation Specialist for its Managed Services organization in France and Luxembourg. The role focuses on enhancing service delivery, ensuring quality, and fostering collaboration across teams in a multi-country context

Matching Summary

Match Score: 85

NTT Australia is seeking a Governance & Operation Excellence Operation Specialist for its Managed Services organization in France and Luxembourg. The role focuses on enhancing service delivery, ensuring quality, and fostering collaboration across teams in a multi-country context.

Skills & Requirements

Must-have

  • Service quality management
  • Multi-country governance
  • ITIL framework knowledge
  • Cross-functional collaboration
  • SLA compliance analysis

Nice-to-have

  • Continuous improvement mindset
  • Strategic decision support
  • Client onboarding expertise
  • Risk mitigation initiatives

Key Requirements

  • Bachelor's or Master's degree
  • Minimum 5 years experience
  • Fluent in English and French
  • ITIL certification preferred

Work Rights

Not specified

Tailored Resume

Cover Letter