Software Contract Renewal Specialist

Thermo Fisher Scientific UK

Standard office job (mon-fri)
5+ years commercial experience
Enterprise software renewals saas perpetual license
Salesforce crm proficiency
Thermo Fisher Scientific is seeking a Software Contract Renewal Specialist to enhance commercial effectiveness and contribute to the organization's mission of promoting health, safety, and environmental protection. The role involves managing software contract renewals, analyzing customer data, and improving processes to drive business growth

Job Summary

  • This role drives the maximization of software contract renewal revenue by adhering to standard renewal processes and managing customer accounts within the CRM system.
  • The specialist will analyze customer data, manage risks and opportunities, and develop actionable insights to drive business growth and recurring revenue.
  • Candidates will partner with Sales Account Managers to ensure effective customer communications, consistent policy application, and successful contract renegotiations.

Matching Summary

Match Score: 85

Thermo Fisher Scientific is seeking a Software Contract Renewal Specialist to enhance commercial effectiveness and contribute to the organization's mission of promoting health, safety, and environmental protection. The role involves managing software contract renewals, analyzing customer data, and improving processes to drive business growth.

Skills & Requirements

Must-have

  • 5+ years commercial experience
  • Enterprise software renewals SaaS perpetual license
  • Salesforce CRM proficiency
  • Data analysis for revenue forecasting
  • Customer retention strategies

Nice-to-have

  • Strong written and verbal communication skills
  • Ability to mentor junior specialists
  • Process improvement initiative
  • Cross-departmental collaboration
  • Self-starter with independent work capability

Key Requirements

  • Bachelor's degree in scientific or business discipline
  • 5+ years relevant commercial or operational experience
  • Proficiency with Salesforce.com and other CRM systems

Work Rights

Not specified

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