Telecommunications Operator I - Full Time, Eves & Day Shift

Wentworth-Douglass Hospital

Dover, NH, United States
Base: $17.71 - $20.82phly; bonus/equity: not speci...
Fully remote
Operate hospital's telecommunications system
Relay emergency codes and pages
Answer staff and visitor queries
The Telecommunications Operator is responsible for ensuring effective communication within the hospital environment, supporting staff, patients, and visitors

Job Summary

  • The Telecommunications Operator is responsible for ensuring effective communication within the hospital environment, supporting staff, patients, and visitors.
  • This position is full time, 40 hours per week, with full benefits!
  • Mass General Brigham relies on a wide range of professionals to advance our mission and strives to provide exceptional care.

Matching Summary

The Telecommunications Operator is responsible for ensuring effective communication within the hospital environment, supporting staff, patients, and visitors.

Salary

Base: $17.71 - $20.82/Hourly; Bonus/Equity: Not specified; Benefits: Full benefits

Skills & Requirements

Must-have

  • operate hospital's telecommunications system
  • relay emergency codes and pages
  • answer staff and visitor queries
  • maintain accurate communication records
  • follow established emergency protocols

Nice-to-have

  • demonstrate outstanding customer service
  • quickly assess situations
  • make reasonable judgment decisions
  • prioritize rationally

Key Requirements

  • High School Diploma or Equivalent required
  • Customer service or call-center experience 2-3 years preferred

Work Rights

Not specified

Tailored Resume

Cover Letter