Customer Experience Advisor | S1 | Retail Banking | Sevenoaks

Santander

Sevenoaks, United Kingdom
Base: £27,138; bonus/equity: £500 annual cash allo...
Outstanding customer service
Effective communication with customers
Handling day-to-day transactions
Santander is evolving into a technology-driven organisation with a customer-centric transformation

Job Summary

  • Santander is evolving into a technology-driven organisation with a customer-centric transformation.
  • You will be a listener and problem solver, assisting customers with transactions, technology, and fraud protection.
  • The role offers a starting salary of £27,138 plus a £500 annual cash allowance and a comprehensive benefits package.

Matching Summary

Santander is evolving into a technology-driven organisation with a customer-centric transformation.

Salary

Base: £27,138; Bonus/Equity: £500 annual cash allowance; Benefits: 25 days holiday plus bank holidays, voluntary healthcare, 8% pension contribution, death-in-service benefit, income protection, share plans, staff product discounts, wellbeing support, enhanced family leave, volunteering opportunities.

Skills & Requirements

Must-have

  • outstanding customer service
  • effective communication with customers
  • handling day-to-day transactions
  • answering customer calls
  • building customer relationships

Nice-to-have

  • desire to go above-and-beyond
  • flexible and can-do approach
  • openness to broad range of activities
  • ability to grow and adapt

Key Requirements

  • Proven ability to deliver outstanding customer service
  • Ability to communicate effectively
  • Right to work in the UK

Work Rights

Right to work in the UK

Tailored Resume

Cover Letter