Product Support Analyst

Herbalife Nutrition Ltd

Bangalore, Karnataka, India
Remote
3-5 years technology industry experience
.net client/server application knowledge
Sql database querying and reporting
The Staff Product Support Analyst is responsible for diagnosing and resolving application issues to ensure optimal performance for system users

Job Summary

  • The Staff Product Support Analyst is responsible for diagnosing and resolving application issues to ensure optimal performance for system users.
  • This role requires working with internal stakeholders to understand complex business rules and applying them to fully understand the application.
  • Candidates must have a Bachelor's Degree in Computer Science or a related field along with 3-5 years of demonstrated experience in the IT industry.

Matching Summary

The Staff Product Support Analyst is responsible for diagnosing and resolving application issues to ensure optimal performance for system users.

Skills & Requirements

Must-have

  • 3-5 years technology industry experience
  • .NET client/server application knowledge
  • SQL database querying and reporting
  • Web application development understanding
  • Root cause analysis and troubleshooting

Nice-to-have

  • Salesforce CRM experience
  • Multi-national application implementation
  • Strong interpersonal communication skills
  • Conflict resolution capabilities
  • Java/JavaScript debugging skills

Key Requirements

  • Bachelor's Degree in Computer Science
  • 3-5 years experience in Technology/IT
  • Experience with .NET and SQL Server
  • Knowledge of web application design

Work Rights

Not specified

Tailored Resume

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