Supervisor-desktop Services

The Ohio State University

Columbus, OH, US
Not specified; not specified; comprehensive benefi...
Supervise desktop technicians
Desktop hardware software knowledge
General networking telephony environments
The position is responsible for supervising IT field support staff, processes, and tools that support desktops and end-user devices for The Ohio State University Wexner Medical Center

Job Summary

  • The position is responsible for supervising IT field support staff, processes, and tools that support desktops and end-user devices for The Ohio State University Wexner Medical Center.
  • This technical supervisory role requires fundamental knowledge of desktop hardware, software, printing, and general networking to ensure system stability and reliability.
  • The university offers comprehensive employee benefits including retirement plans with generous employer contributions, affordable health insurance starting day one, and paid parental leave.

Matching Summary

The position is responsible for supervising IT field support staff, processes, and tools that support desktops and end-user devices for The Ohio State University Wexner Medical Center.

Salary

Not specified; Not specified; Comprehensive benefits including retirement, health, dental, vision, and paid leave

Skills & Requirements

Must-have

  • supervise desktop technicians
  • desktop hardware software knowledge
  • general networking telephony environments

Nice-to-have

  • ITIL Foundations certification preferred
  • Six Sigma LEAN methodology experience
  • A+ Help Desk Manager Desktop Manager certifications

Key Requirements

  • Bachelor's degree in Computer Sciences or related field
  • 3 years of experience in IT Technology
  • Preferred certifications in ITIL, Six Sigma, A+, or Desktop Management

Work Rights

Not specified

Tailored Resume

Cover Letter