Senior Client Support Specialist

BMO

Toronto, Canada
Base: $35,900.00 - $66,300.00; bonus/equity: not s...
Professional service delivery
Accurate insurance product information
Client service request processing
Provides accurate and professional service by telephone, written mail or e-mail, supporting administrative requirements for BMO Estate Insurance Advisory Services

Job Summary

  • Provides accurate and professional service by telephone, written mail or e-mail, supporting administrative requirements for BMO Estate Insurance Advisory Services.
  • Answers inquiries, resolves issues, processes client service and administrative requests, and collaborates with stakeholders to deliver on business objectives.
  • BMO offers a total compensation package that may include performance-based incentives, discretionary bonuses, health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

Matching Summary

Provides accurate and professional service by telephone, written mail or e-mail, supporting administrative requirements for BMO Estate Insurance Advisory Services.

Salary

Base: $35,900.00 - $66,300.00; Bonus/Equity: Not specified; Benefits: Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • Professional service delivery
  • Accurate insurance product information
  • Client service request processing
  • Risk Management Framework application
  • Maintain accurate client records

Nice-to-have

  • Expand business relationships
  • Collaborate with stakeholders
  • Recommend workflow improvements
  • Integrate information from multiple sources
  • Support change management execution

Key Requirements

  • 2-3 years relevant experience
  • Post-secondary degree desirable or equivalent experience
  • In-depth knowledge of life insurance products
  • Good verbal and written communication skills
  • Good organization skills
  • Good collaboration and team skills
  • Good analytical and problem-solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter