Kundenberater - Helpdesk Advisor With German (m/f/d)

Capita

Plovdiv, Bulgaria
Hybrid
German language proficiency c1
Technical support for home network
Hardware exchange coordination
As a Customer Advisor with German language skills, you will be the point of contact for customers needing help, answers, and smooth solutions

Job Summary

  • As a Customer Advisor with German language skills, you will be the point of contact for customers needing help, answers, and smooth solutions.
  • You will enjoy a modern workplace and real flexibility, working remotely after completing training and structuring your working hours in 4-, 6-, or 8-hour shifts.
  • The company offers financial stability with performance-related bonuses, food vouchers, additional health insurance, and a referral bonus program.

Matching Summary

As a Customer Advisor with German language skills, you will be the point of contact for customers needing help, answers, and smooth solutions.

Skills & Requirements

Must-have

  • German language proficiency C1
  • Technical support for home network
  • Hardware exchange coordination
  • Problem status clarification
  • Sales conversations

Nice-to-have

  • Team-oriented working style
  • Service and consulting orientation
  • High commitment and communication strength
  • Punctuality and reliability
  • Willingness to learn

Key Requirements

  • Good German skills (C1 level)
  • Experience in a similar position
  • Work authorization for Bulgaria

Work Rights

Not specified

Tailored Resume

Cover Letter