It Support Intern

Zenput

Guadalajara, Mexico
On-site
Provide day-to-day it operational support
Troubleshoot and resolve user issues
Document procedures and guidelines
Zenput is seeking an IT Support Intern for a 12-week program in Guadalajara, Mexico, aimed at providing hands-on experience in a SaaS environment. The role involves operational support, troubleshooting, and documentation, targeting candidates with foundational IT knowledge and strong communication skills

Job Summary

  • Join our IT team for a structured, 12-week immersive program designed to turn foundational knowledge into professional expertise.
  • You’ll work on meaningful projects directly related to key Crunchtime business goals, supporting internal employees and giving support to different departments.
  • Interns will receive professional development, hands-on experience, compensation, lunch and snacks, provided equipment, networking opportunities, feedback, and potential for future opportunities.

Matching Summary

Match Score: 85

Zenput is seeking an IT Support Intern for a 12-week program in Guadalajara, Mexico, aimed at providing hands-on experience in a SaaS environment. The role involves operational support, troubleshooting, and documentation, targeting candidates with foundational IT knowledge and strong communication skills.

Skills & Requirements

Must-have

  • Provide day-to-day IT operational support
  • Troubleshoot and resolve user issues
  • Document procedures and guidelines
  • Participate in IT process design
  • Evaluate and translate processes to requirements

Nice-to-have

  • Mobile Device Management experience
  • Strong problem-solving skills
  • Strong communication skills

Key Requirements

  • Strong communication skills in English
  • Proficient in troubleshooting client issues
  • Knowledge of operating systems (Mac OS / UNIX /Windows)
  • Knowledge of common software applications (Microsoft 365, browsers, etc.)
  • Basic understanding of computer systems, networks, and troubleshooting

Work Rights

Not specified

Tailored Resume

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