Outlet Supervisor

Raffles Makati

Makati City, Philippines
On-site
Leads and supervises department team
Ensures service standards are followed
Handles guest concerns professionally
Raffles Makati is seeking an Outlet Supervisor to lead and supervise the dining team while ensuring exceptional service standards in a luxury hotel environment. The ideal candidate should possess a degree in Hospitality Management, a minimum of two years of fine-dining experience, and strong leadership skills

Job Summary

  • The role involves leading and supervising the team in all aspects of the department while ensuring strict adherence to service standards.
  • Candidates will handle guest concerns by offering professional, friendly, and engaging service in a luxury hotel environment.
  • The position requires implementing outlet policies, procedures, and service standards while strictly following all safety and sanitation protocols.

Matching Summary

Match Score: 85

Raffles Makati is seeking an Outlet Supervisor to lead and supervise the dining team while ensuring exceptional service standards in a luxury hotel environment. The ideal candidate should possess a degree in Hospitality Management, a minimum of two years of fine-dining experience, and strong leadership skills.

Skills & Requirements

Must-have

  • Leads and supervises department team
  • Ensures service standards are followed
  • Handles guest concerns professionally
  • Implements outlet policies and procedures
  • Follows safety and sanitation policies

Nice-to-have

  • Service-oriented with high guest skills
  • Strong leadership and motivation abilities
  • Ability to motivate colleagues to excellence

Key Requirements

  • Minimum two years fine-dining experience in luxury hotel
  • Degree in Hospitality Management or related field
  • Strong working knowledge of Micros and MS Office

Work Rights

Not specified

Tailored Resume

Cover Letter