Guest Service Agent - Part Time

Hotel Chadstone Melbourne MGallery

Chadstone, Australia
On-site
Exceptional guest service
Respond to guest requests
Handle guest complaints
Hotel Chadstone Melbourne MGallery is seeking a part-time Guest Service Agent to provide exceptional customer service and enhance the guest experience. The role involves handling check-ins and check-outs, assisting with guest requests, and collaborating with various departments to ensure a smooth stay for guests

Job Summary

  • At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests.
  • As a Guest Service Agent, no two days are the same.
  • Great benefits – worldwide accommodation and food & beverage discounts from day one, Chadstone Shopping Centre discounts, free nights’ accommodation on your anniversary with Accor, discounted health insurance, and a free, confidential Employee Assistance Program.

Matching Summary

Match Score: 85

Hotel Chadstone Melbourne MGallery is seeking a part-time Guest Service Agent to provide exceptional customer service and enhance the guest experience. The role involves handling check-ins and check-outs, assisting with guest requests, and collaborating with various departments to ensure a smooth stay for guests.

Skills & Requirements

Must-have

  • Exceptional guest service
  • Respond to guest requests
  • Handle guest complaints
  • Communicate with other departments
  • Maintain professionalism

Nice-to-have

  • Energetic team-focused attitude
  • Insider knowledge of Melbourne
  • Develop invaluable skills
  • Connect with guests

Key Requirements

  • Ability to work across a 7 day roster
  • High level of computer literacy
  • Exceptional communication skills

Work Rights

Not specified

Tailored Resume

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