Manager - Facilities Help Desk

JLL UK

Taguig, Philippines
On-site
Team leadership and management
Operational process monitoring
Performance analytics and reporting
JLL UK is seeking a Manager for their Facilities Help Desk in Taguig, Philippines, who will lead a team to uphold service quality and improve operational efficiency. The role requires strong communication, analytical, and leadership skills to manage team performance and enhance employee engagement

Job Summary

  • As the person in charge, you will assemble and lead a team, and establish effective working procedures for the group.
  • Our benefits are a good reason to come to JLL, committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being.
  • JLL empowers you to shape a brighter way, combining world-class services, advisory and technology for our clients.

Matching Summary

Match Score: 85

JLL UK is seeking a Manager for their Facilities Help Desk in Taguig, Philippines, who will lead a team to uphold service quality and improve operational efficiency. The role requires strong communication, analytical, and leadership skills to manage team performance and enhance employee engagement.

Skills & Requirements

Must-have

  • Team leadership and management
  • Operational process monitoring
  • Performance analytics and reporting
  • Stakeholder communication and collaboration
  • Talent retention strategies

Nice-to-have

  • Ethical practices and collaborative teamwork
  • Process enhancement initiatives
  • Global region services support

Key Requirements

  • Operations leadership or support experience
  • Bachelor’s degree preferred
  • Leadership Readiness Program (LRP) completion
  • Willing to work on shifting/rotating schedules

Work Rights

Not specified

Tailored Resume

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