Service Representative (french-speaking) - For Audi - Remote

Concentrix

Braga, Portugal
**
French language proficiency (c1)
English language proficiency (b2)
Respond to customer inquiries via phone, chat, and email
** Concentrix is seeking a French-speaking Customer Service Representative for Audi, to be based remotely in Portugal. The ideal candidate should possess strong language skills, customer service experience, particularly in the automotive sector, and a passion for technology. **

Job Summary

  • As a Customer Service Representative for Audi in Portugal (Remote), you will ensure that performance goals are met across all operations and fulfill client expectations related to operational excellence.
  • You will be responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm.
  • In this role, we offer benefits that help you support your unique lifestyle, including full-time indefinite contracts, competitive salary, and work from home in Portugal.

Matching Summary

Match Score: 75

** Concentrix is seeking a French-speaking Customer Service Representative for Audi, to be based remotely in Portugal. The ideal candidate should possess strong language skills, customer service experience, particularly in the automotive sector, and a passion for technology. **

Skills & Requirements

Must-have

  • French language proficiency (C1)
  • English language proficiency (B2)
  • Respond to customer inquiries via phone, chat, and email
  • Maintain clear and accurate documentation in CRM

Nice-to-have

  • Passion for automotive topics
  • Skilled in digital technology
  • Collaborate with colleagues for customer experience enhancement

Key Requirements

  • 1 year of experience in call center or customer service
  • High level of French (C1 written and oral)
  • Good level of English (B2)
  • Legally authorized to work in Portugal

Work Rights

Legally authorized to work in Portugal

Tailored Resume

Cover Letter