Service Manager

Bridgestone Americas

Coddingtown, US
Base: $24.72 - $37.08; bonus/equity: not specified...
Manage customer relationships
Lead and coach technicians
Oversee hiring and training
Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers

Job Summary

  • Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers.
  • Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up.
  • We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.

Matching Summary

Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers.

Salary

Base: $24.72 - $37.08; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Paid vacation, holidays, 401(k) match, On demand pay

Skills & Requirements

Must-have

  • Manage customer relationships
  • Lead and coach technicians
  • Oversee hiring and training
  • Ensure high customer satisfaction
  • Drive sales through customer interactions

Nice-to-have

  • Championing all perspectives
  • Foster co-creation opportunities
  • Agility and work/life effectiveness
  • Community Involvement

Key Requirements

  • High School Diploma or equivalent
  • 4 years auto service technical experience
  • 1 year service manager or writer experience
  • Valid automotive driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter