Lead the service sales colleague activities related to building and maintaining current customer loyalty and expanding the existing portfolio
Job Summary
Lead the service sales colleague activities related to building and maintaining current customer loyalty and expanding the existing portfolio.
Partner with and support the OT in all areas of service, and MOD sales to develop and implement the operating territory service sales business plan for both financial and non-financial objectives.
Coach, mentor, and develop your team of Service Account Managers through aligned and clear sales goals and continued performance directly tied to targets and sales KPIs.
Matching Summary
Lead the service sales colleague activities related to building and maintaining current customer loyalty and expanding the existing portfolio.
Skills & Requirements
Must-have
Manage sales processes
Customer loyalty and expansion
Develop sales business plan
Lead resolution of customer issues
Coach and mentor sales team
Nice-to-have
Continuous improvement initiatives
Strategic sales representative assignments
Meaningful commercial relationships
Key prospective customer identification
Key Requirements
5+ years business to business sales experience
5+ years people leadership experience
Bachelor's degree highly desired
10 years relevant experience (High School equivalent)
Elevator industry management experience strongly preferred