Driveway Finance Corporation (DFC) is seeking a Business Systems Analyst I to join their team in Tigard, OR. This role involves supporting system enhancements, managing support tickets, and developing reports, all while contributing to a customer-focused automotive financing experience
Job Summary
As a member of a cross-functional team, the DFC Business Analyst I resolves support tickets, implements system enhancements and automation, develops reports, and helps onboard and train new users.
In this role, Business Analysts directly influence our systems, our operations, and, most importantly, the experience of our customers.
The company offers best-in-class industry benefits including competitive pay, medical, dental, and vision plans, paid holidays & PTO, and a 401(k) retirement plan.
Matching Summary
Match Score: 75
Driveway Finance Corporation (DFC) is seeking a Business Systems Analyst I to join their team in Tigard, OR. This role involves supporting system enhancements, managing support tickets, and developing reports, all while contributing to a customer-focused automotive financing experience.
Salary
$60,000-$85,000 annually
Skills & Requirements
Must-have
Resolve support tickets
Implement system enhancements
Develop reports in Power BI
Onboard and train new users
Scripting and automation tools
Customer service and communication skills
Nice-to-have
Adaptability in fast-paced environment
Methodical task organization
Diligent change control practices
Continuous learning and improvement
Customer service orientation with empathy
Key Requirements
Experience with ticketing systems
Familiarity with JavaScript, Python, SQL, Excel, Power BI