Customer Service Representative - Team Lead

R1 RCM Inc.

Ascension Seton Hays, TX, US
Base: $18.08 - $25.25 ph; bonus/equity: not specif...
Patient registration and intake
Multi-tasking in fast-paced environment
Using multiple computer programs
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups

Job Summary

  • R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups.
  • You’ll build trust in patient interactions by collecting information accurately and quickly while listening with compassion to address fears and concerns.
  • Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world.

Matching Summary

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups.

Salary

Base: $18.08 - $25.25 per hour; Bonus/Equity: Not specified; Benefits: Competitive benefits package

Skills & Requirements

Must-have

  • Patient registration and intake
  • Multi-tasking in fast-paced environment
  • Using multiple computer programs
  • Answering phones and typing quickly
  • Compassionate patient communication

Nice-to-have

  • Team collaboration and support
  • Career growth opportunities
  • Adaptability to evolving healthcare

Key Requirements

  • High School Diploma or GED
  • Excellent customer service experience
  • 1 year medical environment experience
  • Up to date vaccinations
  • Pass drug test and background check

Work Rights

Must be eligible to work in the US and meet vaccination requirements

Tailored Resume

Cover Letter