Serviceberater - Endkunden & Remoteservice (m/w/d)

Viessmann Climate Solutions

Allendorf, Germany
Fully remote
Technical education in electrotechnics or heating technology
Ability to analyze faults via remote access
Strong communication skills for customer guidance
The role involves analyzing system disturbances via remote access and guiding customers through technical solutions

Job Summary

  • The role involves analyzing system disturbances via remote access and guiding customers through technical solutions.
  • Employees will conduct remote inspections, optimize facilities, and create detailed service reports.
  • The company offers 30 days of paid vacation, pension plans, and opportunities for professional development.

Matching Summary

The role involves analyzing system disturbances via remote access and guiding customers through technical solutions.

Skills & Requirements

Must-have

  • Technical education in electrotechnics or heating technology
  • Ability to analyze faults via remote access
  • Strong communication skills for customer guidance
  • Willingness to work weekend and on-call shifts

Nice-to-have

  • Experience with complex technical systems
  • Systematic approach to problem solving
  • Passion for energy transition and sustainability

Key Requirements

  • Completed technical training (Electrotechnics, Mechatronics, Heating Technology)
  • Availability for weekend and standby duty

Work Rights

Not specified

Tailored Resume

Cover Letter