Director, Strategic Operations & Enterprise Transformation

Jobgether

United States
On-site
Technical support excellence
Cybersecurity operations
Ai-driven innovation
Jobgether is seeking a Director of Strategic Operations & Enterprise Transformation to lead a Solutions Support Engineering team in the U.S. This senior leadership role focuses on enhancing technical support for enterprise cloud security and driving an AI-first support model

Job Summary

  • You will lead and scale a high-performing organization of Solutions Support Engineering Managers and engineers across the Americas region.
  • The role is responsible for ensuring world-class technical support for complex enterprise cloud security environments used by global customers.
  • You will design and implement automation, LLM-based workflows, and intelligent systems to improve incident response and resolution speed.

Matching Summary

Match Score: 85

Jobgether is seeking a Director of Strategic Operations & Enterprise Transformation to lead a Solutions Support Engineering team in the U.S. This senior leadership role focuses on enhancing technical support for enterprise cloud security and driving an AI-first support model.

Skills & Requirements

Must-have

  • technical support excellence
  • cybersecurity operations
  • AI-driven innovation
  • enterprise cloud security
  • predictive, AI-first support model

Nice-to-have

  • leading and scaling teams
  • shaping long-term strategy
  • improving security outcomes

Key Requirements

  • senior leadership role
  • deep technical credibility
  • engage directly in critical escalations

Work Rights

Not specified

Tailored Resume

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