Base: $40.00 - $45.00 ph; bonus/equity: not specif...
Fully remote
Windows 11 operating system experience
Servicenow ticketing system usage
Active directory and data encryption
Amentum is seeking IT Network Administrators to provide onsite and remote Tier 2 IT help desk support for DHS customers worldwide
Job Summary
Amentum is seeking IT Network Administrators to provide onsite and remote Tier 2 IT help desk support for DHS customers worldwide.
The role involves providing LAN administrator support including installation, configuration, and maintenance of network communication devices and servers.
Benefits include health, dental, and vision insurance, paid time off, retirement benefits with 401(k) matching, and educational reimbursement.
Matching Summary
Amentum is seeking IT Network Administrators to provide onsite and remote Tier 2 IT help desk support for DHS customers worldwide.
Salary
Base: $40.00 - $45.00 per hour; Bonus/Equity: Not specified; Benefits: Health, dental, vision, 401(k), PTO
Skills & Requirements
Must-have
Windows 11 operating system experience
ServiceNow ticketing system usage
Active Directory and data encryption
LAN administrator support duties
Microsoft Office365 and Teams proficiency
Nice-to-have
Exceptional customer service skills
Willingness to go the extra mile
Strong technical writing abilities
Experience with video teleconferencing
Ability to work independently
Key Requirements
Associate Degree plus 5 years IT help desk experience
High school diploma plus 8 years IT help desk experience
At least 3 years enterprise environment experience