Order Success Representative (lgm Buffalo)

ASM Global

Buffalo, NY, US
Base: $19.00 - $22.00 ph; bonus/equity: not specif...
Onsite
Execute orders from start to finish
Input customer orders into invoicing system
Review billing prior to submission
Legends Global Merchandise is seeking an Order Success Representative for their Buffalo, NY location. This role focuses on managing customer orders to enhance satisfaction, support business growth, and maintain high-quality standards

Job Summary

  • The Order Success Representative oversees customer orders from start to finish to ensure completion, accuracy, and customer satisfaction.
  • This role works directly with vendors, sales, and the creative team to ensure products meet deadlines, stay within budget, and exceed quality expectations.
  • Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans across different categories.

Matching Summary

Match Score: 85

Legends Global Merchandise is seeking an Order Success Representative for their Buffalo, NY location. This role focuses on managing customer orders to enhance satisfaction, support business growth, and maintain high-quality standards.

Salary

Base: $19.00 - $22.00 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Execute orders from start to finish
  • Input customer orders into invoicing system
  • Review billing prior to submission
  • Reconcile vendor invoices with customer invoices
  • Process customer credits in invoicing system

Nice-to-have

  • Strong organizational and problem-solving ability
  • Ability to use AI tools effectively
  • Effective prioritization skills
  • Capacity to work independently
  • Meeting deadlines without sacrificing quality

Key Requirements

  • Bachelor's degree or 3 years of related work experience
  • Well-developed oral and written communication skills
  • Strong computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter