Base: $90,000 - $110,000; bonus/equity: not specif...
Fully remote
Technical support for data center accounts
Create and maintain technical service bulletins
Process warranty claims
Johnson Controls is seeking a Product Technical Support Engineer for a fully remote position that provides technical support to the Field Sales & Service organization, focusing on Data Center Accounts. The role requires a strong background in engineering and technical problem-solving, particularly in HVAC&R products
Job Summary
Our mission is to reimagine the performance of buildings to serve people, places and the planet.
Provide day-to-day technical support for key Data Center Accounts to Field Sales & Service organization on a global basis via site visit, phone, fax, or email.
We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.
Matching Summary
Match Score: 85
Johnson Controls is seeking a Product Technical Support Engineer for a fully remote position that provides technical support to the Field Sales & Service organization, focusing on Data Center Accounts. The role requires a strong background in engineering and technical problem-solving, particularly in HVAC&R products.
Salary
Base: $90,000 - $110,000; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package including 401K, medical, dental, and vision care – Available day one!
Skills & Requirements
Must-have
Technical support for Data Center Accounts
Create and maintain technical service bulletins
Process warranty claims
Troubleshoot refrigeration cycle
Microsoft Suite Applications proficiency
Nice-to-have
Continuous Improvement Process
Collaborative team environment
Empowering company culture
Adaptability to change
Customer perspective focus
Key Requirements
Bachelor’s degree in Engineering or related Technical/Scientific field and 4+ years experience
6+ years technical experience with HVAC&R products (if no degree)