Quality Specialist

Summithealth

Unknown
Base: $21.50-$22.25ph; bonus/equity: not specified...
Fully remote
Outbound patient calls
Medication adherence support
Electronic medical record navigation
We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care

Job Summary

  • We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
  • As a Quality Specialist, you will partner closely with quality, population health, and pharmacy teams to deliver wrap-around care for patients through proactive outreach and coordination.
  • VillageMD offers a comprehensive benefits platform including Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan while fostering a compassionate community focused on improving healthcare.

Matching Summary

We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Salary

Base: $21.50-$22.25/hr; Bonus/Equity: Not specified; Benefits: Medical, Dental, Life, Disability, Vision, FSA, 401k

Skills & Requirements

Must-have

  • Outbound patient calls
  • Medication adherence support
  • Electronic Medical Record navigation
  • Medication reconciliation
  • Work from home with secure workspace
  • Patient care documentation

Nice-to-have

  • Bilingual English/Spanish
  • Experience with Medicare Advantage plans
  • Prior call center or telephonic experience
  • Team building participation
  • Proactive and detail oriented
  • Strong communication skills

Key Requirements

  • High school diploma or GED equivalent
  • Certified Medical Assistant or Certified Pharmacy Technician or equivalent healthcare experience
  • Intermediate to advanced keyboarding skills (35 WPM+)
  • Secure home workspace with hard-wired internet (100mbps down, 10mbps up)
  • 1+ years healthcare experience preferred
  • Prior Electronic Health Record experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter