Base: $22.90 - $34.35; bonus/equity: not specified...
Lead clerical teammates
Develop and distribute reports
Enhance customer service
Leads and trains clerical teammates to enhance customer service and meet department expectations
Job Summary
Leads and trains clerical teammates to enhance customer service and meet department expectations.
Responsible for developing and distributing required reports and metrics for the department.
Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and career development programs.
Matching Summary
Leads and trains clerical teammates to enhance customer service and meet department expectations.
Salary
Base: $22.90 - $34.35; Bonus/Equity: Not specified; Benefits: Yes
Skills & Requirements
Must-have
Lead clerical teammates
Develop and distribute reports
Enhance customer service
Train new team members
Fast-paced environment
Nice-to-have
Exceptional customer service skills
Identify performance variances
Recommend solutions for performance
Key Requirements
High School Diploma or GED
Associates degree in healthcare related field preferred
Medical, secretarial, and/or customer service experience
2 years in a medical office setting preferred
Experience as CMA/RMA, MOA or in a call center environment preferred