Not specified (assumed to be on-site due to the nature of retail operations).
Over-the-counter customer service
Sales objectives achievement
Package tracing and customer support
FedEx is seeking a Retail Service Agent in Kingston, Jamaica, to handle customer service and administrative tasks related to package operations. The ideal candidate should have at least two years of customer service experience with a focus on sales and be proficient in English
Job Summary
Advise and offer our products and services to customers to achieve the Organization's sales objectives, as well as the development of frequent customers and Credit.
Performs a variety of over-the-counter customer service, administrative and clerical duties requiring direct and indirect customer interface.
Ensures an excellent customer experience by developing and providing adequate solutions to different types of customer problems.
Matching Summary
Match Score: 85
FedEx is seeking a Retail Service Agent in Kingston, Jamaica, to handle customer service and administrative tasks related to package operations. The ideal candidate should have at least two years of customer service experience with a focus on sales and be proficient in English.